FAQ
- Click on the profile icon on the top-left corner of the website
- Enter your Phone Number and click on arrow to go to OTP page
- Enter the OTP received on your phone number and you will successfully be logged in.
Please note: If you are not able to get OTP on your mobile number to login, click on ‘Resend OTP’ and check again.
Trinabha offers a wide range of Ayurvedic products, including herbal supplements, health foods, Hair Care, and Skin Care, all crafted with natural ingredients to support overall well-being.
Yes, Trinabha Products are suitable for vegetarians/vegans
Ayurveda is a wellness system that helps to detox the body and shows its benefits from the 1st week of consumption. Ayurveda takes 6 months to make big changes from within.
To use your coupon code and avail the discount, follow the steps below –
- Add products to the Cart
- Go buy now
- There, you will get the option to enter the coupon code manually, or you can select from the available options
- Click on “Apply”
- Don’t add spaces before, inside of, or after the coupon code.
We apologize for the inconvenience caused. Kindly try again after clearing your browser’s cache and cookies, or try using a different payment method. However, if the issue still persists, kindly contact us at Info@trinabha.com, and we will assist you.
We accept credit/debit cards, Net banking, UPI, and Cash on Delivery (COD).
We offer COD orders only up to a certain order value; please check the checkout page for the limit on COD orders.
We apologize for the inconvenience. Please allow up to 24 hours for the confirmation email to arrive. If you don’t receive it, be assured that any deducted amount will be refunded to your source account within 3-5 working days.
As soon as you place the order, you will receive a confirmation email/WhatsApp with the order number and the estimated time of delivery.
Once you place the order, it is shipped within 24-48 hours, and you can expect it to be delivered within 4-6 days
The order can be cancelled before the order is dispatched. Steps to cancel the order if the Order is not dispatched:
Self-Cancellation –
1. Go to My accounts > Orders on your App/web and cancel the order
In case you are not able to cancel the order, this means the order has been dispatched. Please reach out to our customer case team for further assistance via email, chat, or call.
Once you place an order, it gets shipped within 24-48 hours. When the order is shipped, you’ll receive a tracking link via email and WhatsApp to track your order.
We’re sorry to hear that. Typically, our courier partner makes 3 delivery attempts before returning the order. Please check your email, WhatsApp for any updates about the delivery and reach out to our customer care team via email, chat, or call.
Please reach out to us via our contact number +91 7359 90 91 92, Email (Info@trinabha.com), or chat. Please keep the invoice, images of the wrong product delivered, and the image of the outer box handy for quick resolution.
Yes, if one faces any issues with the product post delivery, you can simply reach out to us via our contact number +91 7359 90 91 92, Email (Info@trinabha.com), or chat for any assistance within the return/refund policy.
For paid orders, a refund will be processed in the next 24-48 hours on cancellation/Returns/Failed Orders. Once the refund is processed, it takes around 3-5 working days to reflect in your source account
No, there is no minimum order value to order. But we have the minimum order value of Rs 699 for Free shipping.
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Give us feedbackAt Trinabha, we are committed to providing the highest quality Ayurvedic products. Our Products are made from 100% natural ingredients, sourced sustainably and processed with utmost care to retain their therapeutic benefits.
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Quick Links
- info@trinabha.com
- +91 7359 90 91 92