How to login into my account?
- Click on the three lines icon on the top-left corner of the website
- Then you Can see My Account Option
- Then add your email id and password
- Now you are logged in successfully
What products does Trinabha offer?
Trinabha offers a wide range of Ayurvedic products, including herbal supplements, health foods, Hair Care, and Skin Care, all crafted with natural ingredients to support overall well-being.
Are Trinabha products suitable for vegetarians/vegans?
Yes, Trinabha Products are suitable for vegetarians/vegans
How much time does Ayurveda take to show benefits?
Ayurveda is a wellness system that helps to detox the body and shows its benefits from the 1st week of consumption. Ayurveda takes 6 months to make big changes from within.
How do I use the coupon code?
To use your coupon code and avail the discount, follow the steps below –
- Add products to the Cart
- Go buy now
- There, you will get the option to enter the coupon code manually, or you can select from the available options
- Click on “Apply”
- Don’t add spaces before, inside of, or after the coupon code.
I am unable to make the payment
We apologize for the inconvenience caused. Kindly try again after clearing your browser’s cache and cookies, or try using a different payment method. However, if the issue still persists, kindly contact us at Info@trinabha.com, and we will assist you.
What payment methods are you accepting?
We accept credit/debit cards, Net banking, UPI, and Cash on Delivery (COD).
We offer COD orders only up to a certain order value; please check the checkout page for the limit on COD orders.
My money has been deducted, but my order is not confirmed
We apologize for the inconvenience. Please allow up to 24 hours for the confirmation email to arrive. If you don’t receive it, be assured that any deducted amount will be refunded to your source account within 3-5 working days.
How do I know that my order is confirmed?
As soon as you place the order, you will receive a confirmation email/WhatsApp with the order number and the estimated time of delivery.
What is the standard time of delivery?
Once you place the order, it is shipped within 24-48 hours, and you can expect it to be delivered within 4-6 days
How do I cancel my order?
You can contact us to cancel your order via Contact Us page.
How can I track my order?
Once you place an order, it gets shipped within 24-48 hours. When the order is shipped, you’ll receive a tracking link via email and WhatsApp to track your order.
My order was returned without any delivery attempt
We’re sorry to hear that. Typically, our courier partner makes 3 delivery attempts before returning the order. Please check your email, WhatsApp for any updates about the delivery and reach out to our customer care team via email, chat, or call.
What should I do if I receive a missing or wrong product?
Please reach out to us via our contact number +91 7359 90 91 92, Email (Info@trinabha.com), or chat. Please keep the invoice, images of the wrong product delivered, and the image of the outer box handy for quick resolution.
Can I return or exchange products purchased from Trinabha?
Yes, if one faces any issues with the product post delivery, you can simply reach out to us via our contact number +91 7359 90 91 92, Email (Info@trinabha.com), or chat for any assistance within the return/refund policy.
When will I get my refund?
For paid orders, a refund will be processed in the next 24-48 hours on cancellation/Returns/Failed Orders. Once the refund is processed, it takes around 3-5 working days to reflect in your source account
Is there a minimum order value for purchases on Trinabha?
No, there is no minimum order value to order. But we have the minimum order value of Rs 699 for Free shipping.
